Establishment's life
Alice in lawland, a new adventure at Saint-Germain's University Library
from February 12, 2025 to March 3, 2025
Published on February 11, 2025– Updated on February 11, 2025
Results of the BU satisfaction survey
Feedback on the BU satisfaction survey
During the first university semester, a survey was carried out to determine the level of satisfaction with de service and support offered by the university library.
The aim of this survey is to show the commitment of the CY Cergy Paris Université Library, with the aim of improving the quality of customer service by taking part in the Service Publics+ scheme.
The scheme is in fact an interdepartmental programme designed to make the user experience a priority. If you would like more information, please visit our page.
To date, we have collected :
The aim of this survey is to show the commitment of the CY Cergy Paris Université Library, with the aim of improving the quality of customer service by taking part in the Service Publics+ scheme.
The scheme is in fact an interdepartmental programme designed to make the user experience a priority. If you would like more information, please visit our page.
To date, we have collected :
- 1001 responses from you.
- 485 comments.
- 82% satisfaction.
